Contact
Contact support
Use the seller’s contact page for order questions or required refund requests. Include your reservation reference when contacting the seller.
Seller support
Contact 1MatrixTech on the seller’s site.
The canonical GhostGate agreement directs order questions and required refund requests to this destination.
See reservation and refund questions or the terms summary.
What to include
- Reservation reference (if any).
- Model of interest (Pocket, Link or Node).
- A short description of the question.
Never send wallet secrets, private keys, seed phrases or account passwords to support.
Canonical pages
For commercial questions, the authoritative destination is the canonical GhostGate terms. Model pages and reservations are on 1MatrixTech.